JOB DUTIES AND RESPONSIBILITIES

  • Utilize system ePerolehan to enter maintenance/contract data into the billing system.
  • Obtain meter readings and other billing information, as necessary, from customers.
  • Work with branches to resolve discrepancies in the billing information.
  • Create and maintains contract records and billings.
  • Ensure verification of customer information (i.e., contact information, customer account changes, addresses, phone #, equipment ID #, etc.
  • Request credit notes (CN) for any erroneous or changed billing.
  • Report unbilled contracts information to Management on a monthly basis.
  • Send invoices to customers.
  • Handle enquiries from customer pertaining to billing and contracts.
  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

  • Minimum: High school diploma
  • Experience with system ePerolehan is an advantage. 
  • Required language(s): English, Bahasa Malaysia
  • Meticulous, with the ability to multi-task, work under pressure and handle a large volume of paperwork.
  • Possess own transportation.
  • Based in Selangor.

 

Job Location:
Petaling Jaya, Selangor (HQ)
22, Jalan PJU 3/45, Sunway Damansara Technology Park,
Sunway Damansara, 47810 Petaling Jaya, Selangor.

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